Subscribing a service to a VoIP Phone

These steps enable you to subscribe a service to the VoIP phone. After being subscribed, the doors are displayed on the phone UI. The user can now grant access to those doors.

Note   To configure a VoIP phone to UCM, contact the UCM Admin.

To subscribe to a VoIP phone:

Step 1   Go to Device > Phone in the UCM Admin page.

The Find and List Phones window appears.

Step 2          Select and click a specific VoIP phone from the list.

The Phone configuration window appears.

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Step 3            From the Related Links drop-down list, choose Subscribe/Unsubscribe Services, and then click Go.

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Step 4   Select a Service from the drop down list then click Next.

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Step 5   Click Subscribe.

The service is now subscribed to the phone and is listed under Subscribed Services.

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Note   To subscribe to more services, click Subscribe a New Service link in the subscribed services.

Step 6   Click Save and close the window.

The service is subscribed now.

To display the service on the VoIP phone, follow the additional steps below.

Step 1   Click Add a new SURL under Associate Information in the Phone Configuration window.

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Step 2   Select the service to configure the service URL button.

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Step 3           Click Save.

The service is listed in the VoIP phone.

Step 4        In the VoIP phone, click the button next to the service.

The user credentials are requested.

Step 5   Enter the Username and Password and then click Submit to display the door(s).

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Step 6   Press the button next to the selected door.

·         The services are displayed based on user profile. Only doors assigned to the user login will be displayed.

·         For an admin user (such as ICPAM admin), all doors will be displayed.

Step 7   If the credentials are true, the following message is displayed.

·         Successfully granted access on Door_8(name of the door).

If the credentials are false, the following message is displayed.

·         Authentication failed.

Note    •  If you have configured a list of doors to a service, then you have to select the door from the list displayed on the phone.

 •  The VoIP phone displays the list of doors in alphabetic order. The doors are displayed in any of the states such as “UNKNOWN, UP, DOWN, MISMATCH”

 

Step 8   The events are displayed in ICPAM under Events and Alarms > Monitoring > Events.

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See also:

Creating a phone service in UCM