Evicting a Badge from APB if the User Does Not Enter the APB Area

Note:  This topic applies only to Cisco Gateway controllers. For information about the similar functionality available for Identiv EM-100 controllers, see Resetting the Status of All Card Holders (at Online EM-100 Controllers).

If a user presents their badge and is granted access to an APB area, but decides not to enter the door, then a Door Not Used event is generated by the door’s controller. To prevent the badge from being added to the anti-passback monitoring list, enable the system configuration setting for Evict most recent badge from APB area when door not used.

Usage Notes:

This setting is only effective when the user presents their badge and then walks away without physically opening the door. If the user physically opens the door but then walks away without actually entering the APB area, the Door Not Used event is NOT generated and the badge is added to the APB area for monitoring. If this occurs, you must manually evict the badge from the APB area using the Anti-Passback Monitoring module.

·         If a user presents their badge at the exit door of an APB area, the badge is evicted from the APB area. However, if the user does not open the door, and a Door Not Used event occurs, the badge is re-added to the APB monitoring area. In this scenario, the exit door name will be used as the new entry door (as opposed to the original entry door name).

·         If a badge is evicted from the APB area after a Door Not Used event, as described above, and then later added back to the APB area when the user accesses the door again, then the entry door is not displayed in the Anti-Passback Monitoring module. The exit door is displayed instead.

·         We recommend using the Soft (grant access) anti-passback mode when local controller credentials are used. See the Configuring Anti-Passback Areas.

Procedure

To evict badges from an APB area when a Door Not Used event is generated by the door’s controller, do the following:

Step 1          Select System Configuration from the Admin menu.

Step 2          Click the Advanced Settings tab.

Step 3          Select the check box for Evict most recent badge from APB area when door not used.

System_configuration_advanced_settings_new.jpg

Step 4           Restart the ICPAM appliance to activate the change.

See the Using the Web Admin Menus, Commands and Options for more information, or ask your system administrator for assistance.

 

See also:

Creating Anti-Passback Areas