Resetting a Forgotten Password

To reset a forgotten cpamadmin server password, click the Forgot Password? link on the login page and complete the following instructions.

Note   •  The Forgot Password? link appears only if the feature is enabled (as described in Enabling the Forgot Password Feature). If the Forgot Password? link does not appear on the login page, follow the instructions in the Recovering a Lost Server Password.

     The server password is different from the ICPAM desktop client password. See System Configuration Settings for information on managing desktop client usernames and passwords.

To reset a forgotten admin password for the server utility, do the following:

Step 1            Open the ICPAM Server Administration utility login page.

Step 2            Click the Forgot Password? link that appears below the Password field.

When you click this link, an email containing password instructions is sent to the Email address configured in the User setup page.

Step 3    Access that Email message using your Email application, and click the included URL to open an online reset password form, as shown below.

Note  The Email's URL is only valid for 30 minutes, or until it is used to reset the password.

    

Step 4            Enter and reenter your new password, and then click Update.

Step 5            Log in using the new password.

 

See also:

Changing or Recovering the Server Password

Changing the ICPAM Server Administration Utility Password