Downloading Credential Changes to the Controllers

By default, any changes to user credentials are automatically downloaded (applied) to the controllers every 60 minutes. If credential changes need to be downloaded sooner, use the Apply Credential Changes command on the gateway driver. This command is useful if you want the changes to be immediately applied. For example, to immediately grant or deny user access to a door.

Step 1            Select Hardware Tree from the Doors menu.

Step 2            View the Credential Download Status.

a.  Select the Access GW Driver.

b. Click the Credential Download Status tab in the Extended Status field.

c.  Click the box next to the controller name to show or hide additional information, including the following:

o      Gateway Name: the name of the controller.

o      Status: the status of the download. For example: In Progress or Success.

o      Time Stamp: The time of the status change. For example, the time the download changed to In Progress or Success.

Step 3            (Optional) To immediately download any outstanding credential changes for all controllers, right-click the Access GW Driver, and select the Apply Credential Changes command. 

Otherwise, credential changes are automatically applied to all controllers every 60 minutes.

Tip          To reapply the complete credential configuration for a specific controller, right-click the controller icon and select the Download All Credentials command. This command ensure the data is correct and should be used only if a problem exists

 

See also:

Configuring Personnel and Badges

Configuring Personnel