User Guide Contents

This User Guide describes how to install and configure the ICPAM appliance, and how to use the ICPAM desktop client to configure, manage, and monitor the ICPAM system.

Chapters and Features in the ICPAM User Guide

Chapter

Description

Overview 

Introduces the main ICPAM hardware and software components.

Configuring and Monitoring the ICPAM Server

Describes how to configure the ICPAM server software, including optional feature licenses and high availability. This chapter also describes the additional server monitoring and configuration features of the ICPAM Server Administration utility.

Getting Started With the ICPAM Desktop Software

Describes how to install the ICPAM desktop client software, log on to ICPAM, and begin configuring access control features and doors. This chapter also includes an overview of the ICPAM user interface.

Configuring User Access for the ICPAM Desktop Client

Describes how to configure ICPAM operators.

Understanding Controller and Door Configurations

Describes the terms and concepts used to configure doors and templates.

Configuring Controllers

Describes how to configure the controllers and gateways for use with the ICPAM system.

Configuring Doors

Describes how to configure doors, including how to clone controller or gateway configurations to quickly create another door.

Configuring Door and Device Templates

Describes how to create and modify ICPAM door and device templates.

Configuring Personnel and Badges

Describes how to create the personnel records and badges used to access doors in the ICPAM system.

Multifactor Authentication

Describes how to configure additional access control devices to ensure security. These devices are called as generic readers. These generic readers are biometric devices.

Configuring ICPAM Access Policies

Describes how to create the access policies assigned to badge holders that define which doors they can access, and the dates and times of that access. Once created, access policies are assigned to personnel badges.

Events & Alarms

Describes how to view the event and alarm records in ICPAM, and how to use the Event Policy Manager to configure the log codes and other properties that define how events are captured and managed.

Configuring Automated Tasks

Describes how to used to create and manage automated tasks to perform actions such as Trigger a relay when an alarm is generated, play alarm video, or generate a report and e-mail it to a user.

System Integration

Describes how to use EDI to automatically synchronize ICPAM records with the databases from other sources, such as an organization’s HR personnel records. Also describes how to use URL actions to automatically synchronize data with other sources.

Video Monitoring

Describes how to view live and recorded video streams from the Cisco Video Surveillance Manager (Cisco VSM), including how to view video clips associated with events and alarms.

VoIP Integration

Describes how to configure a VoIP phone to ICPAM as an additional feature to allow access to personnel without badges.

System Configuration Settings

Describes the system-wide site settings available in the System Configuration module.

Backing Up and Restoring Data

Describes how to backup and restore the ICPAM database.

Upgrading the Server Software

Describes how to upgrade or reinstall the ICPAM server software, desktop client software, and controller module firmware.

Upgrading and Configuring Gateways

Describes how to configure network addresses, including IP addresses and an NTP server on the controller or gateway module using the ICPAM software. Also describes how to upgrade the module firmware.

Security

Provides security information related to the configuration and operation of the ICPAM software.

Troubleshooting

Describes troubleshooting techniques for the ICPAM software.

Related Documentation

Provides links to related ICPAM documentation, and documentation for related products.

Glossary

Provides definitions to terms used in the ICPAM system.

Index

Provides an index to subjects within the manual.

 

See also:

Installation and Configuration Summary

ICPAM Overview