Reinstalling the ICPAM Server Software from a Recovery CD

Use the recovery CD/DVD included with the ICPAM appliance to completely erase the server hard disk and re-install the ICPAM server software.

Usage Notes

             To boot from the recovery CD/DVD, you must change the boot device order using the BIOS utility, as described in the following procedure.

             Before you begin, back up your system data. The recovery CD deletes all existing data and configurations. See the Backing up the ICPAM Database.

             You can perform this procedure on a standalone appliance, or on either the active or standby appliance in a redundant HA configuration.

             If using the recovery CD on an appliance in a HA configuration, perform the initial setup for a Standby appliance, and enter a Shared IP address.

             After the recovery process, complete the instructions in the Initial Setup Instructions and then the Restoring a Server Backup File.

Procedure

Step 1            Backup the data on your appliance. See Backing Up and Restoring Data for more information.

CAUTION!               Reinstalling the server software from a CD/DVD using these instructions permanently erases all data and configurations on the ICPAM appliance. You must have at least one backup to restore the server data. See Backing Up and Restoring Data for more information.

Step 2            Insert the ICPAM recovery CD into the server DVD-ROM drive.

Step 3            Reboot the ICPAM appliance:

a.  Log on to the ICPAM appliance, as described in Logging on to the ICPAM Server Administration Utility.

b.  Select the Commands tab, and then select Reboot.

Step 4            Press and hold the Delete key while the appliance is restarting to open the BIOS setup utility.

appxb_upgrade00462.jpg

 

Step 5            Change the priority order of the boot devices so the CD/DVD drive is first boot priority, and the SCSI hard drive is second priority.

Note      If you are using the Cisco Physical Access 1125 Appliance installed with CPAM release 1.1.0 and earlier, you do not need to set the boot device using the BIOS setup utility. Skip to Step 6.

a.  Use the arrow keys to select the Boot menu, as shown below.

appxb_upgrade00465.jpg

 

b.  Select Boot Device Priority.

c.  Use the arrow keys to select the 1st Boot Device, and then press Enter.

A list of available devices appears.

appxb_upgrade00468.jpg

 

d.  Use the arrow keys to select the CD/DVD device, and then press the Enter key.

e.  Verify that the CD/DVD device is the 1st Boot Device, and the SCSI hard drive is the 2nd Boot Device.

appxb_upgrade00471.jpg

 

f.  Press the F10 function key to save the changes and exit the BIOS utility.

Step 6           Wait for the CD to install the ICPAM server software.

When finished, the server will reboot again.

Step 7            After the server reboots, remove the ICPAM recovery CD from the server DVD-ROM drive.

Step 8            Configure the server as described in Initial Setup Instructions.

Step 9            Restore the system, as described in Restoring a Server Backup File.

 

See also:

Upgrading the Server Software