You can load more than one firmware image to a gateway, and then upgrade or downgrade the firmware by selecting the active image and resetting the gateway. Select a higher release to upgrade the firmware, or a lower release to downgrade.
Note This section includes instructions for individual gateways. To upgrade the firmware for all gateways, see Updating the Firmware on All Gateways.
Before You Begin
· Review the following before using the instructions to upgrading an individual gateway.
· This procedure loads the same firmware image to all gateways configured in ICPAM. If you check the options Set as active image and Reset Gateway, the gateways will reset with the new image as the active running image.
· An Active image is the image that will be operational when the gateway is reset. A Running image is the firmware image currently used to operate the gateway.
· Gateways operate normally while the firmware image is being copied from the TFTP server, but are out of service while being reset. When a gateway is down, the doors for that gateway remain locked if the lock is fail-secure, and unlocked otherwise. See Understanding Door Modes, Door Schedules, and the First Unlock Feature for more information.
· If you deselect the options Set as active image and Reset Gateway, then the firmware image is copied to the gateway, but is not made the Active or Running image. You must use the File Manager to manually activate the image on each gateway, as described in Step 8, and then reset the gateway, as described in Step 9.
· Review the recommendations in the Select the Following Options When Upgrading Gateway Firmware.
Procedure
Step 1 Complete the instructions in Uploading Firmware Images to a TFTP Server
Step 2 Log in to the ICPAM desktop client.
See Logging into ICPAM Client.
Step 3 Select Hardware - Tree from the Doors menu.
Step 4 Right-click a gateway (blue icon) and select File Manager.
Tip You can also access the File Manager using the Door/Location-based Hardware module. Select Door/Location-based Hardware from the Doors menu, and then select Gateway Controllers from the View menu. Expand a location tree and right-click a gateway to select File Manager from the menu.
Step 5 Select the Image tab to display a list of the firmware images currently loaded on the gateway.
Each row displays information about the firmware image:
· Name: the image filename.
· Version: the firmware version number.
· Download Time: the time and date when the image was downloaded to the gateway.
· Active: The Active image will become the Running image when the gateway is reset. The image marked Yes is the active image on the gateway.
· Running: The Running image is the image currently used to operate the gateway. The image marked Yes is the current running image on the gateway.
Step 6 Download a new firmware image from a TFTP server, if necessary:
a. Click the Initiate Download button.
The Initiate Download Input dialog box appears.
b. Enter the Image name:
– If the image is located on the ICPAM TFTP server, click Browse to select a firmware image name.
– If the image is located on a different TFTP server, enter the filename manually.
c. Enter the TFTP Server IP address.
The ICPAM appliance TFTP server IP address is entered by default.
d. Enter the directory Path on the TFTP server for the firmware image.
– Leave this field blank if using the default location for the built-in ICPAM appliance TFTP server.
– Be sure the path and filename are valid. The administration tool does not verify remote server paths.
e. Select the following options to define what that will occur after the image is loaded to the gateway:
– Set as active image: (checked by default) make the firmware file new active image. The Active image is the firmware that will become the Running image when the gateway is reset.
– Delete credentials: delete the credentials on this gateway.
– Delete configuration: delete the module configuration. The configuration is automatically reloaded when the module establishes communication with the ICPAM appliance.
– Delete events: delete all events stored on the module.
– Reset Gateway: (checked by default) perform a soft reset to powercycle the module. Resetting the gateway changes the Active image to the Running image. The gateway will be down during the reset. Uncheck this box to reset the gateways manually, as described in Step 9.
– Reset time: defines when the gateway reset will occur. If this field is left blank, the gateway resets immediately after the image is downloaded to the gateway. You can also enter a time (in 24-hour notation) when the gateway should reset. This field is used only if the Reset Gateway option is checked.
Note See the Select the Following Options When Upgrading Gateway Firmware.
Step 7 Click OK to close the dialog box and copy the firmware image to the gateway.
· Any actions selected in Step 6e are initiated. For example, the new active image is set and the gateway is reset (the gateway must be reset to activate the new image).
· When all options are selected, wait approximately 10-15 minutes for the firmware upgrade to complete.
Step 8 Click Refresh in the File Manager window to refresh the information and verify the Active and Running firmware image.
Each row displays the following information:
· Name: the image filename.
· Version: the firmware version number.
· Download Time: the time and date when the image was downloaded to the gateway.
· Active: The Active image will become the Running image when the gateway is reset. The image marked Yes is the Active image on the gateway.
· Running: The Running image is the image currently used to operate the gateway. The image marked Yes is the current Running image on the gateway.
f. (Optional) To change the active image, select an image and click the Active Image button.
This button is available only if the selected file is not the active image. The Active image does not become the Running image until the gateway is reset.
g. Click Close to accept the changes and close the window.
Step 9 (Optional) Reset the gateway.
This step is necessary if you did not select the option to Reset Gateway in Step 6e, or want to change the Running image. The Active image becomes the Running image only after the gateway is reset.
To reset the gateway, right-click the gateway (blue icon) in the Hardware - Tree module, and choose the Reset Gateway command.